Privacy Policy

Last Updated: May 6th, 2025

1. Introduction

This Privacy Policy describes how Creatives Guild USA LLC dba BoldOrion (“BoldOrion,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit boldorion.com (the “Website”), interact with our services, or communicate with us.

We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand our practices regarding your information.

2. Information We Collect

2.1 Information You Provide to Us

When you interact with our Website, we may collect information that you voluntarily provide, including:

  • Contact Information: Name, email address, phone number, and company/organization when you complete our contact form or sign up for our services
  • Communication Content: Information you provide in messages, emails, or other communications with us
  • Account Information: Information related to accounts you create with us for our services
  • Service Data: Information you provide when using our services, including hosting, maintenance, or consulting services

2.2 Information We Collect Automatically

When you visit our Website, we may automatically collect certain information about your device and usage, including:

  • Device Information: IP address, browser type and version, operating system, and other technical information
  • Usage Data: Pages visited, time spent on pages, referring website addresses, and other browsing patterns
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies as described in our Cookie Policy section

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our services
  • To process and respond to your inquiries, requests, and service orders
  • To send you technical notices, updates, security alerts, and administrative messages
  • To communicate with you about our services, including confirmations, invoices, technical notices, updates, and support messages
  • To add you to our Customer Relationship Management (CRM) system to manage our relationship
  • To add you to our mailing list (with your consent) to send newsletters, marketing communications, and other information that may interest you
  • To monitor and analyze usage patterns, trends, and activities related to our Website and services
  • To protect our Website, services, employees, and others, including to prevent fraud, unauthorized access, and other harmful activities
  • To comply with legal obligations

4. Analytics and Cookies

4.1 Analytics Services

We use analytics services to help us understand how users engage with our Website:

  • Google Analytics: We use Google Analytics to collect and analyze information about your use of our Website. Google Analytics may set cookies on your browser or mobile device, or read cookies that are already there. Google Analytics may also receive information about you from applications you have downloaded that partner with Google. For more information about how Google collects and uses your data, visit: https://policies.google.com/privacy.
  • Cloudflare Analytics: We use Cloudflare Analytics to collect anonymized and aggregated data about visits to our Website. This helps us understand Website performance and improve user experience. For more information about Cloudflare’s privacy practices, visit: https://www.cloudflare.com/privacypolicy/.

4.2 CAPTCHA Services

We use Cloudflare Turnstile on our contact forms and other forms on our Website to help prevent spam and abuse. Turnstile may collect certain information about your device and browsing behavior to distinguish between human users and automated bots. For more information about how Cloudflare Turnstile works and what information it collects, visit: https://www.cloudflare.com/privacypolicy/.

4.3 Cookie Policy

Our Website uses cookies and similar technologies to collect information about your browsing activities. Cookies are small text files that websites place on your device to store information about your browsing session.

We use the following types of cookies:

  • Essential Cookies: Necessary for the Website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Website
  • Preference Cookies: Enable the Website to remember your preferences
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can manage cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings. However, if you limit the ability of websites to set cookies, you may impact your overall user experience.

5. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as hosting providers, email service providers, analytics companies, and CRM software providers.
  • Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of BoldOrion, our clients, or others.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • How long is the information needed to provide our services?
  • Do we have a legal or contractual obligation to retain the data?
  • Is retention necessary to resolve disputes, enforce our agreements, or otherwise protect our legal rights?

7. Security

We implement reasonable security measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You may request access to your personal information.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information in certain circumstances.
  • Restriction: You may request that we restrict the processing of your information in certain circumstances.
  • Data Portability: You may request a copy of the information you provided to us in a structured, commonly used, and machine-readable format.
  • Objection: You may object to our processing of your information based on our legitimate interests.
  • Withdrawal of Consent: You may withdraw your consent at any time for activities for which you previously consented.

To exercise these rights, please contact us using the contact information provided below.

8.1 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us using the contact information below.

9. Children’s Privacy

Our Website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

10. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. By providing your information, you acknowledge and consent to these transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our Website and updating the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Creatives Guild USA LLC dba BoldOrion
Email: [email protected]
Phone: 855-642-8008